How long do orders take to process

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Heath Loxton
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How long do orders take to process

Postby Heath Loxton » Fri Apr 14, 2017 3:08 pm

Hello Australian Rocketry;
I ordered and paid for an Altimeter 3, via your online rocket store, about 1 week ago.
I just checked my order status and it says "processing".
I would like to know how long it takes for orders to process on this website?
Pegasus water rockets - we are up and on our way in 2014!

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kopius
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Re: How long do orders take to process

Postby kopius » Sat Apr 15, 2017 5:55 am

Our turn around is usually no longer than a couple of days, however we had a small back log due to the recent flooding followed by a short trip to the USA.

In saying that, your package has been sent, so any delays may be due to the Easter long weekend.


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Heath Loxton
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Re: How long do orders take to process

Postby Heath Loxton » Sat Apr 15, 2017 1:10 pm

Thanks for your reply;

On that note, is there any tracking number so i can track my altimeter 3?
Pegasus water rockets - we are up and on our way in 2014!

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kopius
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Re: How long do orders take to process

Postby kopius » Sat Apr 15, 2017 9:08 pm

There will be, if you haven't received the email, I'll get the details and send them through shortly


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Heath Loxton
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Posts: 7
Joined: Mon Oct 21, 2013 9:53 pm

Re: How long do orders take to process

Postby Heath Loxton » Sat Apr 15, 2017 10:46 pm

No i did not receive the email with the Altimeter 3 order tracking number.

For your information, my email is: Heath.Loxton@gmail.com

cheers. :)
Pegasus water rockets - we are up and on our way in 2014!

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kopius
Elle3
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Location: Gold Coast, Queensland
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Re: How long do orders take to process

Postby kopius » Sun Apr 16, 2017 9:24 am

The tracking number has been emailed to you.
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